Gatec Solutions is investing in creating a talent pool that possesses rich experience in transitioning business processes and help desk migrations. This team would work on consulting engagements with our clients on their off shoring initiatives .We believe that the success of any project off shored depends on the transition rigor or the migration methodology adapted.

Our team consists of experience professionals from the business delivery/ operations background who have been assisting various global clients in migrating their processes to India since the past few years. Our teams carry rich knowledge on the procedures and the rigor attached to this business domain. This team also comprises of core transitioning experts who have worked on end-to-end projects using scientific tools based on tollgate methodologies, which is devised, and works on a six-sigma framework.

The team would assist the customers on the following phases of any transition:

Phase - I

Identify the right projects and create first level solution designs. The team can get involved in arriving at a project level or at a business level off shoring study with the client teams. This study would help to identify and confirm any opportunity, which might be of interest and advantage the client organization.

Phase - II

Planning and Implementation roadmap for the project. This phase would help to create a detailed project plan, the factors affecting the plan, the risk areas and the possible solution areas, metrics and dependencies, resource needs, infrastructure needs, training needs and the timelines for operating a full scale operation offshore.

Phase - III

Knowledge development and Movement offshore. This phase is one of the most critical phases wherein the team would provide onshore or offshore resources with best-suited skills for learning and capturing the knowledge from the client environment to the new environment.

Phase - IV

Trial Run or testing stage. This phase would be initiating a trial / test run for a stipulated interval for the project .The team would assist in setting up the offshore operations, start up the delivery, ramp up to the desired scale, map the deviation from the original metrics and devise the charter to reach and exceed the expected goals with the help of the service delivery teams.

Phase - V

Steady State Handover stage. This phase would be final handling over to the operations after reaching a steady mode. This phase would be final sign off for the start up of the project as per the expected levels of the engagement.

All of the phases above are based on a tollgate methodology wherein every tollgate and every sub activity of a tollgate is formally signed off between the client and the service provider.

Gatec Solutions consulting arm offers services to the organizations, contemplating or evaluating options for off -shoring their deployable business processes. This also includes IT Infrastructure support and Managed services from a remote desk and Human Resource planning with staffing solutions for mid sized operations.

This team would focus on these engagements with the objective that each of these customers would get the best out of the investments planned for offshore services resulting substantial cost benefits.

We use a specific methodology based on some templates and tools, which is proven and accepted globally for executing these kinds of study and analysis projects. The services would provide the following activities for the customers to define their outsourcing roadmap.

• Outsourcing parameterization

• Feasibility analysis

• Engagement roadmap

• Vendor evaluation

• Metrics valuation

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